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Keywords: Business centers
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Journal Articles
Journal of Hospitality and Tourism Technology (2011) 2 (3): 235–245.
Published: 04 October 2011
... research was conducted using the salient features of downloaded reviews (e.g. dates and types of travelers) of 26,439 hotels in 200 destinations. Findings It was found that offering free Wi‐Fi helps hotels improve their ratings by up to 8 percent. Business centers and room service are irrelevant...
