Keywords: Content analysis
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Journal Articles
Journal Articles
Journal of Hospitality and Tourism Technology (2019) 10 (1): 15–27.
Published: 11 February 2019
... to present the empirical findings of an exploratory study that examined tourists’ Web-reviews to identify the expressive dimensions that describe these travellers’ experience. Design/methodology/approach A content analysis of Web reviews provided by tourists on glamping booking websites produced a battery...
Journal Articles
Journal of Hospitality and Tourism Technology (2016) 7 (3): 300–312.
Published: 01 August 2016
... has become more technology driven and it is becoming more customer-centric. Hoteliers should spend more effort and resources on training and educating revenue managers. Research limitations The content analysis is limited to the databases available to the research team. Practical implications...

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