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Keywords: Crisis management
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Journal Articles
Journal of Hospitality and Tourism Technology (2022) 13 (1): 120–139.
Published: 25 August 2021
... events on tourism, such as financial crisis (Song and Lin, 2010), earthquake (Tsai and Chen, 2010), terrorist events (Blake and Sinclair, 2003) and public health events (Min, 2005). When a crisis occurs, crisis management is needed. Liu et al. (2015) applied Robert Heath’s 4 R crisis...
