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Keywords: Customer attitudes
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Journal Articles
Journal of Hospitality and Tourism Technology (2021) 12 (4): 762–776.
Published: 18 October 2021
...Mohamed Abou-Shouk; Hesham Ezzat Gad; Ayman Abdelhakim Purpose This study aims to explore the factors affecting customers’ attitudes to the adoption of robots in hotels and travel agencies. Design/methodology/approach Structural equation modelling was used to test the extended technology acceptance...
