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Keywords: Customer perceived value
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Journal Articles
Journal of Hospitality and Tourism Technology (2021) 12 (4): 609–623.
Published: 22 June 2021
.... For the service industry, understanding the customer’s willingness to use service robots and the intrinsic influential factors are key to business growth. Based on the above arguments, this study aims to explore the factors that affect the customer’s perceived value and whether the perceived value has...
