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Keywords: Diffusion innovation system
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Journal Articles
Subtle success of digitalization in hospitality: a triangulation study
Available to Purchase
Journal of Hospitality and Tourism Technology (2025) 16 (4): 615–644.
Published: 08 January 2025
... the tourists’ complaints about DHT. Finally, based on a modified diffusion innovation system and stakeholder theory, this study proposed the Integrated Framework for Digitalization Mismatch in Hospitality and Tourism (IFDMHT). Findings The quantitative techniques identified the subtle contributions...
