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Keywords: Diffusion of innovation
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Journal Articles
Journal of Hospitality and Tourism Technology (2026) 17 (3): 720–742.
Published: 20 October 2025
... to deploy service robots to facilitate customer adoption. It provides insights into optimal deployment levels to bridge the ‘innovation chasm’ in service robot adoption across different restaurant contexts. Corresponding author Yaou Hu yhu@tru.ca Diffusion of innovation Human-robot interaction...
