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Keywords: Dining experience
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Journal Articles
The embedded feelings in local gastronomy: a sentiment analysis of online reviews
Available to Purchase
Journal of Hospitality and Tourism Technology (2020) 11 (3): 461–478.
Published: 17 September 2020
...Chung-En Yu; Xinyu Zhang Purpose This study aims to quantify the underlying feelings of online reviews and discover the role of seasonality in customer dining experiences. Design/methodology/approach This study applied sentiment analysis to determine the polarity of a given comment. Furthermore...
