Keywords: E-service
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Journal Articles
Journal of Hospitality and Tourism Technology (2016) 7 (1): 84–99.
Published: 01 February 2016
... (Tsiotsou and Wirtz, 2012). Sujin Song can be contacted at: sxs6040@psu.edu © Emerald Group Publishing Limited 2016 E-service Social media Customer behavior Pre-purchase stage Purchasing decision Service consumption Consequently, the current study adopted five types...

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