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Keywords: Gamification
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Journal Articles
Journal Articles
Journal of Hospitality and Tourism Technology (2025) 16 (1): 139–157.
Published: 02 August 2024
...Septi Fahmi Choirisa; Alexander Waworuntu; Wirawan Istiono Purpose This study aims to investigate the effects of gamification features on brand engagement dimensions in online travel agents (OTAs), specifically brand awareness and loyalty. Design/methodology/approach The proposed model...
Journal Articles
Journal Articles
Journal of Hospitality and Tourism Technology (2023) 14 (2): 69–82.
Published: 27 January 2023
...Sérgio Moro; Stefania Stellacci Purpose Online travel reviews platforms have become innovative information systems due to the incorporation of sophisticated gamification elements such as visually appealing badges. This study aims to analyze three features of the review after leveling up a badge...
Journal Articles

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