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Keywords: IT outsourcing success
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Journal Articles
Journal of Hospitality and Tourism Technology (2014) 5 (3): 229–244.
Published: 14 October 2014
... affect hotels’ organizational performance. Design/methodology/approach – Data were collected by an online survey and analyzed using multivariable statistics (path analysis) to determine the effects of service quality and relationship quality on outsourcing success, and its effect on organizational...
