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Keywords: Jordan
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Journal Articles
Journal of Hospitality and Tourism Technology (2019) 10 (1): 107–120.
Published: 21 February 2019
...Zaid Alrawadieh; Mithat Zeki Dincer Purpose Drawing on a sample of 520 negative reviews posted on TripAdvisor against all five-star hotels operating in Petra, Jordan, the purpose of this paper is to evaluate the response of luxury hotels to negative online reviews by considering the Response Rate...
Journal Articles
Journal of Hospitality and Tourism Technology (2017) 8 (3): 395–416.
Published: 02 October 2017
... model by using the structural equation modeling (SEM) technique. An analysis of the primary data (n = 150) collected from employees in Aqaba hotels located in Jordan is conducted to test the relationship between exogenous and endogenous constructs expressed in the proposed structural model...
