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Keywords: Justice theory
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Journal Articles
Journal of Hospitality and Tourism Technology (2023) 14 (3): 416–429.
Published: 13 April 2023
...@mail2.sysu.edu.cn 05 06 2021 11 04 2022 16 09 2022 21 10 2022 26 12 2022 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Chatbots Service recovery Recovery strategy Recovery timing Lay belief Justice theory 聊...
Includes: Supplementary data
