... to address the need for adopting a more integrated approach to digital skills in the tourism industry. Design/methodology/approach Guided by a post-positivist framework, two empirical studies were conducted. Study 1 used latent profile analysis on data from 331 Chinese tourists to identify digital skill...

... from 1,016 US consumers who stayed in hotels abroad, this study used latent profile analysis (LPA) to classify the consumers based on their perceptions of risk associated with several tablet use behaviors in hotels. Findings The analysis uncovered four latent classes and produced a characterization...