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Keywords: Little’s law
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Journal Articles
Examination of the congestion situation of a restaurant in a theme park using feedback control
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Journal of Hospitality and Tourism Technology (2019) 10 (1): 73–89.
Published: 05 September 2018
...Noriaki Sakamoto Purpose This paper aims to examine a congestion situation of a certain type of restaurant in a theme park (Tokyo Disney Resort) by a simulation based on Little’s law, which is a basic principle in Queueing theory. In the restaurant, a guest (customer) lines up to order, pay...
