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Keywords: Management responses
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Journal Articles
Guests’ perceptions of green hotel practices and management responses on TripAdvisor
Available to Purchase
Journal of Hospitality and Tourism Technology (2016) 7 (2): 182–199.
Published: 03 May 2016
... To examine hotel guests’ awareness of green practices through social media, this research investigated guests’ comments about green practices and management responses on TripAdvisor using content analysis. Findings The results indicated that most guests respond positively toward green practices when...
