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Keywords: Monitoring and response
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Journal Articles
Journal of Hospitality and Tourism Technology (2015) 6 (2): 102–112.
Published: 17 August 2015
... due to legal liabilities (Anderson and Leffler, 2008 ; De Lollis, 2011 ; Kim et al., 2005). Hotel industry Social media Bed bug crisis Monitoring and response Tourism crisis management Health-related crises To date, the rise in new media channels has helped to bridge...
