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Keywords: Naples
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Journal Articles
Journal of Hospitality and Tourism Technology (2017) 8 (2): 220–238.
Published: 12 June 2017
... and identifies tourists’ preferences. Design/methodology/approach Content analysis and principal component analysis are applied to 12.592 online reviews, in Italian, posted on TripAdvisor by tourists who visited 58 cultural attractions of Naples (Italy) between 2011 and 2014. Findings Findings reveal...
