...Nao Li; Xiaoyu Yang; IpKin Anthony Wong; Rob Law; Jing Yang Xu; Binru Zhang Purpose This paper aims to classify the sentiment of online tourism-hospitality reviews at an aspect level. A new aspect-oriented sentiment classification method is proposed based on a neural network model. Design...

...Rubén Lado-Sestayo; Milagros Vivel-Búa Purpose The purpose of this paper is to design an algorithm to predict hotel profitability by means of deep learning techniques. Design/methodology/approach The methodology consists of a multi-layered neural network that includes a lag of profitability...