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Keywords: Online travel agents
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Journal Articles
Journal of Hospitality and Tourism Technology (2018) 9 (1): 125–140.
Published: 12 March 2018
...Carola Raab; Orie Berezan; Natasa Christodoulidou; Lan Jiang; Stowe Shoemaker Purpose Hoteliers are often frustrated by the significant fees charged for bookings by Online Travel Agents (OTAs), and they try to encourage more direct bookings that circumvent the OTA system. However...
