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Keywords: Pets
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Journal Articles
Journal of Hospitality and Tourism Technology (2011) 2 (3): 235–245.
Published: 04 October 2011
... to customers. Allowing pets can improve ratings by up to 1 percent. Business hotels clients are systematically more dissatisfied than those who stay at non‐business hotels. Research limitations/implications The quality of the Wi‐Fi offered (e.g. its speed, ease of use, and areas of availability...
