... part included the TAM scale, which assessed perceived usefulness and ease of use with six items. The user competence scale contained two dimensions: finesse (two items) and knowledge (three items). The online purchase intention scale included three items on a single dimension, and 299 complete...

.... While exploring customer loyalty is a consequence of RQ, instead of the utilization of a composite measure, this variable has been broken up in attitudinal loyalty and purchase intention (Papassapa and Miller, 2007). The former is defined as the level of a customer’s psychological attachments...