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Keywords: Qualitative systematic literature review
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Journal Articles
Journal of Hospitality and Tourism Technology 1–22.
Published: 01 July 2026
...Judith Solanas; Mehmet Bahri Saydam; Hasan Evrim Arici Purpose Through a qualitative systematic literature review, this paper aims to elucidate the role of artificial intelligence ( AI ) in hospitality and tourism (H&T) customer experience domain. Design/methodology/approach A total of 51...
