... ver en tu restaurante favorito ”, available at: Link to the cited article. IFR International Federation of Robotics (2025), “ World Robotics-Service robots ”, available at: Link to the cited article. Ivanov , S. and Webster , C. (Eds) (2019), Robots, Artificial...

...Muhammad Safuan Abdul Latip; Sri Puvanesvari Gannasin; Norhaya Hanum Mohamad; Hui Ling Tan; W. Edie Azlie W. Mohd Asri Purpose This study aims to understand chefs’ perceptions of the challenges involved in integrating three-dimensional (3D)-printed food technology into restaurant operations...

... robots and explores the relationships among stimuli (coolness and affinity), organisms (utilitarian and hedonic value) and responses (behavioral intention). Design/methodology/approach This study uses a purposive sampling method and conducts a questionnaire survey in restaurants with service robots...

...Pearl M.C. Lin; Kang-Lin Peng; Wai Ching Wilson Au; Hanqin Qiu; Cheng Dan Deng Purpose This study aims to investigate how different menu types trigger diners’ behavioral intentions in restaurants’ innovation diffusion from paper to digital menus. Design/methodology/approach Four menu types, namely...

... is to extend these discussions by exploring the value creation process in the Western-style restaurant in Taiwan, which is developed value-in-eat creation for restaurants. In Taiwan, Western-style restaurants are as popular as Chinese restaurants because of globalization and cultural integration. However...

...Saba Salehi Esfahani; Ahmet Bulent Ozturk Purpose This study aims to identify the relationship between individual differences of customers and their intention to use Near Field Communication (NFC)-based mobile payment (MP) technology in restaurants. Design/methodology/approach Amazon’s Mechanical...

...Noriaki Sakamoto Purpose This paper aims to examine a congestion situation of a certain type of restaurant in a theme park (Tokyo Disney Resort) by a simulation based on Little’s law, which is a basic principle in Queueing theory. In the restaurant, a guest (customer) lines up to order, pay...

...Peter Nyheim; Shi Xu; Lu Zhang; Anna S. Mattila Purpose – This paper aims to examine the effect of privacy concern, irritation and personalization on Millennials’ perceptions of personalized smartphone advertising avoidance in a restaurant context. The hospitality industry has witnessed a huge...