... (Sierag et al., 2015). Since cancelations play a significant role in determining net revenue, it is paramount that hotels understand cancelation behaviors and how their policy choices can enhance their revenue management approach. Yet, the literature on hotel booking cancelation forecasting...

... tickets and ancillaries directly from their websites. This paper aims to contribute empirically to the theoretical approaches of DX and revenue management (RM) with the investigation of the Aegean airlines DX progress, focusing on emerging RM practices and digital distribution channels. Design/methodology...

...Tevfik Demirciftci; ChihChien Chen; Mehmet Erdem Purpose The purpose of this paper is to present an overview of revenue management (RM) studies that focus on information technology (IT) and consumer behavior published between 2008 and 2018. Design/methodology/approach In total, 112 articles...

..., there are billions of dollars of room revenues generated by OTAs every year; and many companies in other industries sell their products through multiple channels. The purpose of this study is to investigate how hotel revenue managers can collaborate successfully with OTAs. Design/methodology/approach Qualitative...

...Mehmet Erdem; Lan Jiang Purpose The purpose of this research study is to present an overview of hotel revenue management (RM) research articles published in scholarly journals during the 2001-2013 period while offering a direction for future research that focuses on RM in the hotel industry...