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Keywords: Robotic qualities
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Journal Articles
Consumer reactions to different robotic servers in theme parks
Available to Purchase
Journal of Hospitality and Tourism Technology (2022) 13 (2): 314–332.
Published: 10 March 2022
...Ady Milman; Asli D.A. Tasci Purpose This study aims to understand the theme park visitors’ perceived robotic qualities featured in four different robots, assess their robotic functions and consumers’ loyalty toward four different robotic server types. Design/methodology/approach A structured online...
