...Almudena Otegui Carles; José Antonio Fraiz Brea; Noelia Araújo Vila Purpose It is imperative to develop studies on robotics through a gender lens, as gender equality is crucial for advancing innovations within the field of tourism and hospitality. This paper aims to open new research questions...

...和地理位置。此外, 对酒店业中消费者对AI采用（或抵制）的文献进行内容分析, 以突出关键的驱动因素和障碍。此外, 这项综述通过提出特定的研究问题, 批判性评估了现有文献, 并为该领域的知识发展设定了未来议程。 研究创新 本综述基于行为推理理论。一个关键的发现是为未来研究人员提供了一个全面的框架, 以研究迄今为止在这个研究领域中尚不为人知的内容。 Artificial intelligence Robotics Hospitality Systematic review 人工智能, 机器人技术, 酒店业, 系统性综述。 Over...

...出研究启示。 研究原创性/价值 本文对目前有关机器学和AI酒店旅游学术研究进行系统梳理。为学者对其相关领域的现状提供全局视角，并且显示这个新兴话题的迅速发展。 关键词 文献综述、AI、机器学、酒店科技 Purpose This paper aims to review the extant hospitality and tourism literature on the state of robotics and artificial intelligence (AI) in the service industry. The aim was to highlight...

...Stanislav Ivanov; Ulrike Gretzel; Katerina Berezina; Marianna Sigala; Craig Webster Purpose This paper aims to provide a comprehensive review of research on robotics in travel, tourism and hospitality, and to identify research gaps and directions for future research. Design/methodology/approach...