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Keywords: Service relationships
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Journal Articles
The impact of relational bonding on intention and loyalty: The mediating role of the commitment foci in service relationships
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Journal of Hospitality and Tourism Technology (2015) 6 (3): 203–227.
Published: 19 October 2015
... role of commitment foci in service relationships. Findings – The results confirm that commitment foci or targets of commitment are important mediators in the relationships between bonding and loyalty-related behavioral intentions. The findings provide new theoretical knowledge about the mediating...
