...Tomy Andrianto; Eko Susanto; Minh Cong Nguyen; Pipatpong Fakfare; Tania Maria Tangit Purpose While artificial intelligence ( AI ) accelerates personalisation in smart tourism, its deployment often outpaces ethical considerations. Prevailing research, dominated by utilitarian adoption models...

...Yingying Chen; Zhao Shi; Derong Lin; Rakesh Gupta Purpose This study aims to develop a theoretical model to explain how older adults engage with smart tourism services by examining five key conditions: user-related, technological, tourism-specific, social mechanisms and experiential feedback...

... smart tourism development and enhance TE through DG, contributing to the broader discourse on smart tourism, DG and tourism growth. Internationally, the USA and Europe have advanced public service digitalization through “digital government strategies” (Marchesani et al., 2024), while...

...Chen-Kuo Pai; Haoran Chen; Ivan Ka Wai Lai; Tingting Li Purpose Smart tourism is undergoing a trend of rapid development. The quality of service in smart tourism forms the basis of tourists’ evaluations, it needs to be investigated. However, as high-quality smart tourism technologies (STTs) can...

... 15 04 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Independent tourists Technological competence Smart tourism Scale development 独立游客 科技使用能力 智慧旅游 量表开发 Technological advances constitute the biggest driver of change...

.../methodology/approach Malaga was selected because it was one of the two winners of 2020 European Capital of Smart Tourism competition as well as the winner in the accessibility category of the 2019. The research population lives in Malaga and has been professionally involved in smart destination...

... Emerald Publishing Limited Licensed re-use rights only Licensed re-use rights only Artificial intelligence Service robots Smart tourism Digital tourism Smart hotels Tourism technologies 服务机器人 人工智能 数字旅游 智慧酒店 旅游技术 智慧旅游 The worldwide epidemic has caused an increase in demand...

...Sunny Sun; Huiyue Ye; Rob Law; Alex Yang-Chan Hsu Purpose Most previous studies have discussed the factors that drive the development of smart tourism or its benefits. Nevertheless, hindrances to smart tourism development have been largely ignored by previous studies. Hence, to bridge...

...Emel Adamış; Fatih Pınarbaşı Purpose This study aims to explore the visual social media (SM) (Instagram) communication and the visual characteristics of smart tourism destination (STD) communication from destination marketing/management organizations (DMOs) and user-generated content (UGC...

...Fuad Mehraliyev; Youngjoon Choi; Mehmet Ali Köseoglu Purpose The purpose of this paper is to conduct a systematic and quantitative review of published papers on smart tourism. More specifically, the paper aims to identify the smart tourism research life cycle, collaboration trends, main social...

...Abbie-Gayle Johnson; Ioanna Samakovlis Purpose The purpose of this paper is to examine the production of smart tourism knowledge, thereby revealing the development of the concept through collaborative networks. Design/methodology/approach A bibliometric analysis, which enables visual mapping...