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Keywords: Star Rating Systems
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Journal Articles
Journal of Hospitality and Tourism Technology (2019) 10 (3): 339–350.
Published: 18 June 2019
... , Springer-Verlag , Vienna . Despite the issues of lack of transparency and robustness presented by these systems, there are already a few cases of their integration in star rating systems by official organizations. If so far this issue has not generated any controversy it could be due to the low...
