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Keywords: Stimulus-organism-response framework
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Journal Articles
Journal of Hospitality and Tourism Technology (2026) 17 (4): 976–992.
Published: 08 October 2025
... from SST experiences could affect behavioral intentions. Design/methodology/approach Based on the stimulus–organism–response framework, the authors consider the effects of integrated service–related attributes (stimulus) on customers’ patronization intentions (response) via empowerment (organism...
