... on the consumer applications of emerging technologies such as artificial intelligence ( AI ) and service robots, workplace-oriented impacts remain underexamined. Design/methodology/approach Using Preferred Reporting Items for Systematic Reviews and Meta-Analyses protocol, a systematic literature review...

... behaviour across different settings for the period covering 1992–2023. Additionally, a cross-tabulation study was conducted to construct a detailed comparison of telepresence experiences in the hospitality and tourism context, with other contexts. Design/methodology/approach A systematic review...

...Yeldar Nuruly; Aisulu Sembayeva; Aliya Aktymbayeva; Assem Abdullayeva; Aitolkyn Moldagaliyeva Purpose This study aims to systematically review blockchain-based loyalty programs in hotels, identify their enabling mechanisms and reported outcomes and specify when blockchain materially extends...

... Artificial intelligence Robotics Hospitality Systematic review 人工智能, 机器人技术, 酒店业, 系统性综述。 Over the years, technology has become an important part of our lives, consequently improving our quality of life, health and welfare (Zhong et al., 2020a , 2020b). Among other technological...

... and hospitality, but the range of its applications and methods used has not yet been reviewed. Therefore, a systematic review of the existing literature increases awareness of its potential uses in tourism and hospitality research and facilitates a better understanding of its strengths and weaknesses...