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1-16 of 16
Keywords: Technology acceptance model
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Journal Articles
Exploring the relationship between immersive digital tourism and college students’ travel behavioral intentions
Available to Purchase
Journal of Hospitality and Tourism Technology 1–23.
Published: 20 March 2026
... remain unclear. This study aims to investigate the factors and pathways shaping university students’ behavioral intentions (BIs) within the context of immersive digital tourism. Design/methodology/approach Based on the Technology Acceptance Model, this study explores the pathways of college students...
Journal Articles
Navigating the digital horizon: how AI-powered chatbots are redefining engagement in online travel agencies (OTAs)
Available to Purchase
Journal of Hospitality and Tourism Technology 1–31.
Published: 13 February 2026
... an integrated conceptual framework that combines the Technology Acceptance Model ( TAM ), the Expectation–Confirmation Model ( ECM ) and the Information Systems Success ( ISS ) model, providing a comprehensive understanding of user acceptance, satisfaction and system effectiveness in the context of chatbots...
Journal Articles
How does AI perform as a tour guide? A user-based assessment through the ChatGPT tour guide performance model at Gordion
Available to Purchase
Journal of Hospitality and Tourism Technology (2026) 17 (3): 779–800.
Published: 11 February 2026
... ChatGPT’s competencies and shortcomings, as well as the dynamics shaping its tour guide performance. Design/methodology/approach This study adopts the Task-Technology Fit Theory and Technology Acceptance Model and conducts an experiment with 45 participants to explore ChatGPT’s performance as a tour...
Journal Articles
Ethical trust in virtual tourism: a triadic framework integrating technology acceptance, flow and value co-creation
Available to Purchase
Journal of Hospitality and Tourism Technology 1–19.
Published: 02 December 2025
...Fang Wang; Fengyi Ji Purpose Existing technology acceptance models (TAMs) rooted in utilitarian logic are insufficient to explain user engagement in ethically sensitive environments such as virtual tourism. Therefore, the purpose of this study is to develop an integrative framework synthesizing...
Journal Articles
Exploring cultural heritage in virtual Seoul: the avatar-guided and solo metaverse tour experiences in Bukchon Hanok Village
Available to Purchase
Journal of Hospitality and Tourism Technology (2026) 17 (3): 822–864.
Published: 30 October 2025
... tours of Bukchon Hanok Village in Seoul. The analysis integrates the 4E Theory (entertainment, education, escapism and aestheticism) and the technology acceptance model ( TAM ). Findings Participants found the tour informative, enjoyable and culturally enriching, enhancing their desire to visit...
Journal Articles
What motivates customers’ participation in mobile instant messaging-based online restaurant community: an extended technology acceptance model
Available to Purchase
Journal of Hospitality and Tourism Technology (2024) 15 (4): 648–666.
Published: 04 July 2024
... this gap, this study aims to investigate the factors affecting customers’ acceptance of mobile instant messaging-based online restaurant communities from the perspectives of social support theory and technology acceptance model. Design/methodology/approach Partial least squares structural equation...
Journal Articles
The effect of virtual reality experience quality on destination visit intention and virtual reality travel intention
Available to Purchase
Journal of Hospitality and Tourism Technology (2024) 15 (1): 70–103.
Published: 16 October 2023
...Sezer Yersüren; Çağıl Hale Özel Purpose This study aims to investigate the effect of virtual reality experience quality on destination visit intention and virtual reality travel intention through the technology acceptance model (TAM). Design/methodology/approach Quantitative data gathered from...
Journal Articles
Influencing factors on the intention of sharing heritage tourism experience in social media
Available to Purchase
Journal of Hospitality and Tourism Technology (2023) 14 (4): 675–700.
Published: 25 July 2023
...Zhiqi Lin; S. Mostafa Rasoolimanesh Purpose Combining technology acceptance model and the theory of planned behavior, this study aims to analyze influencing factors on intention of sharing heritage tourism experience in social media from technological, psychological and experience perspectives...
Journal Articles
Factors influencing Generation Y’s tourism-related social media activity: the case of Polish students
Available to Purchase
Journal of Hospitality and Tourism Technology (2020) 11 (3): 543–558.
Published: 01 October 2020
...Joanna Kowalczyk-Anioł; Marek Nowacki Purpose This study aims to identify the factors which affect Generation Y’s activity in social media (SM) while traveling. It draws on and extends the technology acceptance model (TAM) and social influence theory. It examines the effects of social influence...
Journal Articles
The influence of perceived technological congruence of smartphone application and air travel experience on consumers’ attitudes toward price change and adoption
Available to Purchase
Journal of Hospitality and Tourism Technology (2019) 10 (2): 122–135.
Published: 15 April 2019
...Wei Wang Purpose Smartphones have influenced tourists’ information search behaviors and trip experiences in various ways. Operationalized in the air travel context, this study aims to apply the technology acceptance model (TAM) to unveil the causal relationships and potential compatibility...
Journal Articles
Explaining and predicting online tourists’ behavioural intention in accepting consumer generated contents
Available to PurchaseMina Balouchi, Yuhanis Abdul Aziz, Tahmoures Hasangholipour, Amir Khanlari, Azmawani Abd Rahman, Raja Nerina Raja-Yusof
Journal of Hospitality and Tourism Technology (2017) 8 (2): 168–189.
Published: 12 June 2017
... browsing the web when it comes to travel planning, based upon the Technology Acceptance Model (TAM) extension. Design/methodology/approach The total of 211 valid responses were collected through an online questionnaire survey. Data collected from Iranian online tourists were used to test the proposed...
Journal Articles
Social media in the airline industry: acceptance of social seating
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Journal of Hospitality and Tourism Technology (2017) 8 (2): 256–279.
Published: 12 June 2017
... successful, and therefore constitute an interesting exception within the area of social networking, warranting further investigation. Design/methodology/approach An empirical study based on the technology acceptance model and using survey methodology has been undertaken to understand antecedents...
Journal Articles
Private club members’ perceptions of social media
Available to Purchase
Journal of Hospitality and Tourism Technology (2017) 8 (1): 119–132.
Published: 13 March 2017
... Limited 2017 Emerald Publishing Limited Licensed re-use rights only Technology acceptance model Theory of reasoned action Online social media Private club industry Private club member Therefore, it is worthwhile to understand how club members perceive social media; that is, beliefs...
Journal Articles
Shaping travelers’ attitude toward travel mobile applications
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Journal of Hospitality and Tourism Technology (2014) 5 (2): 177–193.
Published: 12 August 2014
...Jin Young Im; Murat Hancer Purpose – This study aimed to investigate the direct and indirect relationship of utilitarian motivation, hedonic motivation and self-identity to travelers’ attitude toward travel mobile application usage using the technology acceptance model (TAM). In addition...
Journal Articles
An empirical examination of guests' adoption of interactive mobile technologies in hotels: Revisiting cognitive absorption, playfulness, and security
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Journal of Hospitality and Tourism Technology (2014) 5 (1): 78–94.
Published: 11 March 2014
... validates a variant of the technology acceptance model, extended with constructs such as cognitive absorption and security that capture better the context of IMT in hotels. Findings – The conceptual model explained a large part of variability in intentions to use IMT. Among several predictors...
Journal Articles
Exploring the behavioral aspects of adopting technology: Meeting planners' use of social network media and the impact of perceived critical mass
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Journal of Hospitality and Tourism Technology (2013) 4 (1): 6–22.
Published: 15 March 2013
... technology acceptance model (TAM) uses information systems theory to describe how users come to accept and utlize a technology. TAM variables include perceived usefulness, perceived ease of use and attitude to determine one's intention to use the technological tool. The TAM assumes that people are likely...
