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Keywords: The sRAM
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Journal Articles
Journal of Hospitality and Tourism Technology (2024) 15 (5): 842–861.
Published: 12 July 2024
...Xiaoxiao Song; Huimin Gu; Xiaodie Ling; Weijiao Ye; Xiaofei Li; Zhisheng Zhu Purpose Drawing on the Service Robot Acceptance Model (sRAM) proposed by Wirtz et al. (2018), this study aims to examine how functional and social-emotional antecedents affect relational elements and the critical...
