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Keywords: Top management support
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Journal Articles
Journal of Hospitality and Tourism Technology (2023) 14 (5): 701–716.
Published: 15 September 2023
... practices, service innovation (SINO), service improvement (SIMP) and the moderating role of top management support (TMS). Design/methodology/approach Time-lagged survey data from 488 hotel managers in the United Arab Emirates was used in this study to examine the hypotheses by the PROCESS Macro...
