...Carlos Tam; Maria Barroso; Frederico Cruz-Jesus Purpose Low-cost carriers’ (LCC) worldwide market share is gaining momentum. This paper aims to propose using the expectation confirmation model (ECM) combined with brand awareness and image, website quality and visual appeal to evaluate...

...Ra’ed Masa’deh; Omar Alananzeh; Ali Tarhini; Oroub Algudah Purpose This paper aims to investigate the effects of promotional mix in terms of advertisement, website and direct sale on job performance during the political crisis in the Middle East. Design/methodology/approach Data were collected from...

...Bonnie Farber Canziani; Dianne H.B. Welsh Purpose The study aims to offer a general review of website evaluation, with particular application to the winery tourism field. Automated website evaluation is explored as a complementary tool in the evaluation of small and medium enterprise (SME) winery...