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Keywords: Telecommunication services
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Journal Articles
Journal:
Journal of Indian Business Research
Journal of Indian Business Research (2012) 4 (1): 24–35.
Published: 16 March 2012
... on the number of ties (friends) that have already churned (Dasgupta et al., 2008) and also in other networks. Hence the usage pattern of calls to different networks was analyzed. India Telecommunication services Consumer behaviour Customer retention Revenue churn Susceptibility to churn...
