.... The tool is innovative because it includes readily available indicators of firms’ internet presence and following on social media. Social media Internet Engagement Small to medium sized enterprises Goodwill Business reputation Major structural changes have occurred in developed economies...

... sector. Multidimensional scaling and related multivariate techniques are proposed for their detection and quantification. The methodology is illustrated with a case study: the provision of council services through the Internet by Spanish municipalities. The technique identifies three intangible assets...

... of people were into that field. © MCB UP Limited 2000 Intellectual capital Knowledge management Internet Communities of practice Conversations create the wealth of knowledge organizations. This conversation with Jim Botkin explores a variety of issues on how knowledge is changing how...