... of the production process. Therefore, production efficiency is the most important factor for the industry. Intellectual capital Performance appraisal Taiwan Communication technologies The information technology (IT) industry in Taiwan has gained a reputation of rapid growth and global competitive...

... aspects. This also clearly shows that the island's government pays much attention to innovation activity. Intellectual capital Innovation Communication technologies Performance appraisal Taiwan The conceptual framework of this study, as in Figure 1 , shows that the investments...

... management Performance appraisal The background to this special issue was the 2003 PMA Intellectual Capital Symposium, which was held at Cranfield School of Management, UK, between 31 September and 2 October 2003. The Performance Measurement Association (PMA) is a global network for those interested...