... Benchmarking Best practice Performance measurement Nowadays, emerging businesses and entrepreneurs are recognized as essential drivers of economic growth, innovation and development. Globally, small and emerging enterprises make up approximately 90% of all businesses and are responsible for 50...

... envelopment analysis Slacks-based measure Performance measurement Intellectual capital Multinationality Today's global economy is largely shaped by innovation, increased competition and the creation of knowledge. Highly innovative service sectors and high-tech products have become the key elements...

... metrics. Originality/value The results of this research reduce a gap in the management and accounting literature, as they shed light on the performance measurement process. In addition to the range and depth of the statistical tests carried out, attention should be drawn to the originality...

... performance measurement information that is relevant for guiding managers’ decision making. The first problem we encounter is that the level of abstraction applied by current performance measurement systems is too simplistic to capture the true value drivers of today’s complex business models...

... context. In other words, this means that it is possible to measure the value creation also in organizations in which the presence of knowledge workers is prevalent. The main point of weakness of Pulic’s proposal is the attempt to qualify VAIC as a criterion for performance measurement...

... measuring space. Ends with a demonstration of the method applied to a hotel organisation that exemplifies many of the problems of measuring and optimising IC assets. Performance measurement Values Intellectual property Information Models © MCB UP Limited 2001 Intellectual capital (IC...

... Performance measurement Non‐financial benefits Traditional financial accounting paradigms do not reflect performance in the new economy. Non‐financial factors appear more significant. Internally, the activities that create shareholder value must be identified and managed. Externally, investors need...

... and their new employers for stealing secrets about Intel’s new product innovations. © MCB UP Limited 2000 Intellectual capital Intangible assets Performance measurement Quality management Valuation This is the age of the intellect. New economy companies must be agile, rapidly...

... a factor is in determining a company’s market value, the greater its weighting in the index. © MCB UP Limited 2000 Value analysis Intangible assets Performance measurement Open market value Innovation Around the world, there is increasing recognition of the importance...