...), but importantly, they were unable to maintain trust (T) with team members through virtual communication (VC). This result is also in line with media naturalness theory (MNT). Practical implications The findings carry important implications for telecom sector management, virtual team leaders, psycholinguists...

...Patrick Hendriks; Christian M. Olt; Timo Sturm; Clara C. Moos Purpose We aim to help better understand how organizations can develop their human capital in virtual teams through technological advances in the metaverse. To this end, we examine how virtual team collaboration with virtual reality...