Integrating Care in Norfolk ‐ Progress of a National Pilot

As one of the 16 pilots in the Department of Health Integrated Care Organisation (ICO) programme, Norfolk is exploring ways of integrating primary, community and social care services in six localities. Progress in the first few months is assessed within the framework of the six laws of integration developed by Leutz. The initiative has a high degree of support across the County, and local practitioners are taking the opportunity of being within a national programme to redesign their services for the benefit of patients and carers. There is work to do at every level to align the strategy, policy, management and operation of the service to facilitate integrated working for the benefit of patients and carers. The Norfolk approach is to build on existing knowledge of good practice, identify champions by inviting volunteers to work on the pilot, and share experience through a network for the six localities in preparation for rolling out and replicating the model. Progress is being monitored nationally as well as locally.