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Salford City Council and Salford Primary Care Trust have established eight ‘integrated health and social care teams’ across the city, supporting older people and vulnerable adults. Teams are aligned with GP practice‐based commissioning clusters. The evaluation of the initial pilot identified success factors, barriers and lessons learnt in order to plan and roll out systematic implementation across the city. The evaluation and subsequent staff development programme supporting change management were designed and delivered in partnership with Manchester Business School. Improved access to and delivery of services were achieved.

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