... knowledge in cross-sectoral communication and coordination in the local setting. Design/methodology/approach We used an action research design that involved healthcare professionals, patients and researchers. The research followed an interactive process through its four phases. This study focuses...

... through doing, relationship‐building becomes an intrinsic part of the process. Research limitations/implications The project involved a limited number of participants, and this article shares interim findings only. Originality/value The project has used an action‐research approach. Charlotte...