...Ingunn Myraunet; Heidi Moen Gjersøe; Anita Strøm Purpose The flexible assertive community treatment (FACT) teams employ peer support workers (PSWs) and have been swiftly introduced in mental health services. PSWs contribute with experiential knowledge to the team. Earlier research lacks...

...' “experiential knowledge”. Findings The frequent contradiction that while user involvement has become an article of policy and practice, it is frequently ignored or overlooked. Research limitations/implications The findings have major implications for research and evaluation. Practical implications...