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Keywords: Local Government Ombudsman
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Journal Articles
Journal:
Journal of Integrated Care
Journal of Integrated Care (2009) 17 (1): 45–48.
Published: 01 February 2009
.... KEYWORDS: COMPLAINTS; ADVOCACY; HEALTH SERVICE OMBUDSMAN; LOCAL GOVERNMENT OMBUDSMAN Contact details: John.Dow@Wales.gsi.gov.uk Background Currently, there are two processes for handling complaints about health and social care services. Under the current NHS complaints procedure, complaints may be made...
