...Leahora Rotteau; Mercedes Magaz; Brian M. Wong; Sara Shearkhani; Mohammad Shabani; Rishma Pradhan; Bourne Auguste; Laurie Bourne; Jeff Powis; Kelly Michelle Smith Purpose An integrated care system identified quality improvement (QI) capacity as a gap in advancing their integrated quality care...

.... Practical implications I consider the implications of sharing patient stories to inform quality improvement, influence education and training for staff and design support for patients. I consider how patients can be more involved in the evaluation of their care. Originality/value This viewpoint has...

.../benefits Economic evaluation Community engagement Quality improvement Benefit‐cost ratio Public and patient involvement (PPI) is increasingly important in UK health and social policy. For instance, the new coalition government Big Society policy document sets out to help people to improve...

... precisely is being implemented and measured. Originality/value In order that calls for quality improvement do not become slogan statements, there is an urgent need for integrated framework(s) that add clarity to an already compound web of notions. This could contribute to improving the quality...

... for vertical integration in health care. We describe its impact on organisational structures, on how services are provided, and on such outcomes as cost, clinical outcomes and patient experience. We also outline conditions that support successful integration. KEYWORDS: VERTICAL INTEGRATION; QUALITY IMPROVEMENT...

...Beverley Slater; Jenny Knowles; David Lyon The Improvement Foundation's Healthy Communities Collaborative (HCC) model combines community development and quality improvement, lay knowledge and professional support in an innovative community‐led approach aimed specifically at reducing health...