This study aims to integrate technology acceptance model (TAM) and theory of planned behaviour (TPB) by incorporating religiosity and halal product knowledge as additional constructs to predict online purchase intention of halal cosmetics among Muslim Gen Z.
Data was collected on a convenience basis from 322 respondents through an online-based questionnaire via social networking sites. Partial least squares structural equation modelling technique was applied using SmartPLS 4 to analyse both measurement and structural models.
The empirical results suggest a robust model showing that all the TAM and TPB constructs (“perceived usefulness”, “perceived ease of use”, “attitude towards halal cosmetics”, “subjective norms” and “perceived behavioural control”) positively influence online purchase intentions of halal cosmetics. Besides, religiosity and halal product knowledge were also positively influence online purchase intentions of halal cosmetics by Muslim Gen Z customers.
To the best of the authors’ knowledge, this study stands apart from other studies in many ways. Firstly, it emphasises the interplay of a unique combination of constructs to integrate TAM and TPB model for a special generation cohort, namely, Gen Z Muslim customer. Secondly, this paper contributes to existing literature on halal consumption, particularly with halal cosmetics in India.
