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Purpose

– The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization.

Design/methodology/approach

– The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives.

Findings

– A Wiki has been deployed since several years within STMicroelectronics Company to improve Business Intelligence teamwork.

Originality/value

– The proposed evaluation methodology is based on a user-centered approach.

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