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Purpose

This study aims to examines how knowledge management (KM) within new technology-based firms (NTBFs) affects venture teams’ financial attraction (FA) and performance (P), contributing to NTBFs’ survival in highly competitive environments. The large socio-economic impact of NTBFs contrasts with high mortality rates, prompting interest in factors influencing long-term success.

Design/methodology/approach

This study employed a PLS-SEM model using data from the Global Accelerator Learning Initiative (GALI) of Emory University (2013–2019) to analyze 103 NTBFs from Australia, Canada, France, Germany and the USA.

Findings

The results confirm significant relationships between KM, FA and NTBF performance, underscoring social capital as a key aspect of KM.

Practical implications

NTBF venture teams should prioritize building strong networks while acquiring business debt to enhance KM and attract funding. Policymakers must promote KM, encourage collaboration and facilitate access to business credit lines for these firms.

Originality/value

The findings extend the understanding of these relationships by focusing on venture teams within NTBFs, demonstrating the signaling role of debt financing in attracting investment. The study highlights the crucial role of social capital in KM while indicating that debt may be a stronger signal of viability in specific contexts.

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